Player Crash

Anything and everything to do with DCP-o-matic.
tenChris
Posts: 5
Joined: Wed Aug 14, 2024 10:19 am

Player Crash

Post by tenChris »

Hi!
When doing a verify DCP in DCP'o'matic player it crashes.
The DCP is a standard SMPTE, 25fps with 6 channels of audio.
Crash on both Windows and Mac
Best
Chris
carl
Site Admin
Posts: 2529
Joined: Thu Nov 14, 2013 2:53 pm

Re: Player Crash

Post by carl »

Which version of DCP-o-matic is that with?
tenChris
Posts: 5
Joined: Wed Aug 14, 2024 10:19 am

Re: Player Crash

Post by tenChris »

Latest, 2.16.90
carl
Site Admin
Posts: 2529
Joined: Thu Nov 14, 2013 2:53 pm

Re: Player Crash

Post by carl »

Do you get a macOS crash report dialogue box on the mac? Is the DCP available anywhere, perhaps?
tenChris
Posts: 5
Joined: Wed Aug 14, 2024 10:19 am

Re: Player Crash

Post by tenChris »

Hi!
Here is the crash dump, attached.
If you want the DCP, please tell me where to upload it

/c
Attachments
CrashDUmp.txt
(94.49 KiB) Downloaded 388 times
carl
Site Admin
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Joined: Thu Nov 14, 2013 2:53 pm

Re: Player Crash

Post by carl »

How big is the DCP, roughly?
tenChris
Posts: 5
Joined: Wed Aug 14, 2024 10:19 am

Re: Player Crash

Post by tenChris »

2-3GB
carl
Site Admin
Posts: 2529
Joined: Thu Nov 14, 2013 2:53 pm

Re: Player Crash

Post by carl »

Great - I sent you a login to dcpomatic.com/send where hopefully you can upload it ...
tenChris
Posts: 5
Joined: Wed Aug 14, 2024 10:19 am

Re: Player Crash

Post by tenChris »

Uploaded!
carl
Site Admin
Posts: 2529
Joined: Thu Nov 14, 2013 2:53 pm

Re: Player Crash

Post by carl »

Thank you, I can reproduce the bug.
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